How it Works Today (Or Should Work)…

Written by John Cow on June 29th, 2009
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(Continued from the previous post: How We Tried to Make a Square Peg Fit Into a Round Hole With Early Online Media)

authenticity3It’s all About Communication!

If traditional advertising was a speech, then online advertising is a conversation.

Your content, in all of its forms, is the single most important part of your communications strategy.  Your content needs to be authentic and provide useful information; in today’s jaded advertising atmosphere, people can see a sales pitch coming from a mile away.

So don’t pitch to them!

Instead, use your content to position yourself as an authority within your niche.  You can get more accomplished with some genuine information and by being helpful than you could with a swanky advertising campaign.  Make education one of your foremost communication goals.

Building an authentic communication strategy for the web may seem time-consuming, but it is a simple, cost-effective plan that can do amazing things for your company.

Today’s consumer is looking for the right product or service to satisfy a particular need or want – they are already further down the buying cycle than the targets of traditional advertising where you had to interrupt and introduce the idea.  They are actively seeking out information on a service or product; you need to position yourself as an authority on that product or service, and gain their trust in order to convert them into a customer.  And you do this with your communication strategy.

The web gives you and your business the unique ability to highlight your expertise to potential customers, by using the web-based media that’s available, as well as by interacting and participating in conversations with your existing clients as well as users that you want to turn into clients.

The internet started out primarily as a communication device, and that’s where its strength lies.  You need to learn how to harness this power and use it to your greatest advantage.  You have to ignore the old way that things were done in traditional advertising, and even in early advertising online.  Those rules don’t apply.  In fact, the transient nature of the web itself resists rules, as things are always changing.  There are, however, guidelines that you can use to guide you through your communication strategy.

The most important thing to remember about your communications strategy is that fact that you can now tell your business’s story directly to your audience via the web; you can reach millions of people without having to buy advertising or run an expensive PR campaign.

People seek out information that they are interested in; you need to make sure that you are up front and center when they are looking for you.

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8 Responses to “How it Works Today (Or Should Work)…”

  1. I like your blog Jason, communication and how the blog owner react with the visitor i think importance.

  2. Chester says:

    Those are great inputs. You can’t easily fool people nowadays by sugarcoating your products.

  3. The communication is the important to survive in the world and most of the business activities are doing only by the communication. So we just know about the importants. Thanks for the information.

  4. [...] to Google Latest Content How it Works Today (Or Should Work)… – 17 hours ago (Continued from the previous post: How We Tried to Make a Square Peg Fit Into a [...]

  5. Chester says:

    Got your point very clear. Communication is very important and it will be in the next more years.

  6. jo says:

    It is important to have some sort of dialogue with your visitors because it is better than just receiving pingbacks.

  7. Christopher says:

    “It’s all About Communication!” You are darn right it is! Good post :)

  8. Enda says:

    Interesting read. Particularly agree with “they are already further down the buying cycle than the targets of traditional advertising where you had to interrupt and introduce the idea”… This is true most people online know what they want and are focused on getting the information or product they need from a supplier with a solid reputation. If you become an expert in your field and communicate this effectively I agree that you will be more successful that as Chester says above someone who is trying to ’sugarcoat their products’.